POLICIES

BOOKING

Please book your appointment with the card you plan to pay with. A valid card is required to book your appointment. In the event of a cancellation or no show, the card on file will be charged 50% of the total costs of services. If booking a mobile appointment, please include your address. All mobile appointments incur a minimum travel fee of $10 for up to 10 miles.

DEPOSIT

A deposit of 25% is required to book you reservation. Your deposit will go toward the total costs of your services. In the event of a no call/ no show, you will forfeit your deposit and incur a charge of 50% of the total costs of services.

LATE

We have a 7 minute grace period. Please call if you believe you will be running behind so we may better accommodate you. If you reach the 7 minute mark, you will be considered a no call/ no show and may be rescheduled for another time or day.

CANCELLATIONS

Life happens! However, to avoid the cancellation fee, appointments must be cancelled or rescheduled 24 hours prior to your scheduled appointment. Any appointments cancelled within 24 hours will incur a 50% charge to the card on file.

NO SHOW

In the event of a no call/ no show, you will forfeit your deposit and incur a charge of 50% of the total costs of services. If you reschedule within 24 hours of the missed appointment, you may use the amount charged toward your new appointment. Any appointments scheduled after 72 hours will be considered a new appointment.

MEDICATIONS

Please inform your waxer if you are currently taking any medication or began to take them in the future. Waxing is not recommended when using some medications.  Stop usage of Retin-A, Retionol, Differin, etc.,  2 weeks prior to your service. Please see Accutane warning above!

MINOR

All minors, 17 or younger, must have parental consent to be serviced. Minors receiving bikini services must always be accompanied by an adult.

MENSTRUAL

While we do not recommend waxing while menstruating, we also understand that we can not control Mother Nature. We ask that for your safety, as well as your waxers, that you place a clean tampon prior to your service. If you are unable to do so, we will reschedule your appointment for when you are feeling better. We also recommend taking a pain reliever 30 to 45 minutes prior to your service.

 

©2019-2020 by The Wax Assassins LLC